crm

CRM stands for Customer Relationship Manager, and usually is a term applied to stand alone SaaS systems like SalesForce.com and others.  CRM is something all businesses need, but not so many do well.  It takes a certain discipline for this science and art to pay off, but when you couple a good CRM with smart automated marketing (have you had a look at what MailChimp can do these days?) you have  a powerful way to influence prospects and customers. We have some articles about it here.

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